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Questions? Call Our Urgent Care Locations
10701 New Georges Creek Road SW
Frostburg, Maryland 21532
Phone: 301-689-3229
Hours of Operation
Open 7 days a week: 8:00 a.m. – 8:00 p.m.
1050 Industrial Boulevard, Suite 17
Cumberland, Maryland 21502
Phone: 240-964-9300
Hours of Operation
Open 7 days a week: 8:00 a.m. – 8:00 p.m.
Urgent Care vs. Emergency Department
Our Urgent Care Centers Treat:
- Animal bites
- Dehydration
- Ear pain
- Fever
- Flu-like symptoms
- Infections
- Lacerations
- Mild asthma
- Minor burns
- Nose bleeds
- Mild sprains and fractures
- Painful urination
- Persistent diarrhea
- Skin rashes and other irritations
- Sore throat
- Urinary tract infection
- Vomiting
All require prompt care but are not immediately life-threatening. The Cumberland, Frostburg or McHenry Urgent Care Centers will likely be able to give treatment far more quickly than an Emergency Department.
Our Emergency Department Treats:
- Abdominal pain
- Coughing up blood
- Drug overdose
- Head injury
- Seizures
- Severe burns
- Severe diarrhea or vomiting
- Shortness of breath
- Spinal injuries
- Sudden changes in vision
- Sudden mental confusion
- Sudden or severe chest pain
- Uncontrolled bleeding
As a patient in the UPMC Western Maryland Emergency Department, you will have access to advanced treatment and equipment. If needed, the staff will admit you to the hospital for surgery or other immediate treatment.
Urgent Care Centers Treatment
$20 Sports physicals (cash, credit/debit or check accepted): Now available at all three UPMC Western Maryland Urgent Care locations!
If you experience an illness or injury that requires prompt care but isn’t immediately life-threatening, visit one of the UPMC Western Maryland Urgent Care Centers. Compared to emergency care, wait times can be shorter and treatment can be less expensive at an urgent care center. Whether you have health insurance or not, you can visit a UPMC Western Maryland urgent care center.
All require prompt care but are not immediately life-threatening. The Cumberland, Frostburg or McHenry Urgent Care Centers will likely be able to give treatment far more quickly than an Emergency Department.
Visit Follow-up
Follow-up after visiting an Urgent Care Center typically consists of treatment at home as well as visiting your primary doctor within a few days. If you do not have a primary care provider, our team is currently accepting new patients and will be happy to speak with you.
Emergency Department Treatment
The Emergency Department at UPMC Western Maryland is the best choice when you or a family member suffers life-threatening symptoms or a severe injury or illness that require immediate care. This type of care is available 24 hours a day, seven days a week.
As a patient in the UPMC Western Maryland Emergency Department, you will have access to advanced treatment and equipment. If needed, the staff will admit you to the hospital for surgery or other immediate treatment.
Wait and Cost Expectations in the Emergency Room vs. Urgent Care
If you’re experiencing a serious condition, such as a suspected heart attack or stroke, you will need to receive treatment in the Emergency Department first.
If you have a non-life-threatening condition, like the ones listed under the Urgent Care list above, you will remain in the waiting room until the life-threatened patients are treated. This is called a triage admitting system and is common among Emergency Departments.
Wait times for conditions that could be treated at an Urgent Care Center are often much longer in an Emergency Department.
Co-pay
Many insurance companies charge a significantly higher co-pay for visiting an Emergency Department compared to visiting an Urgent Care Center. Additionally, some insurers may deny payment if they determine the Emergency Department visit was unnecessary.
UPMC Western Maryland Financial Assistance Policies
We treat all of our patients at UPMC Western Maryland, regardless of their ability to pay for services. If you’re concerned about paying for healthcare, we encourage you to visit our Business Office.
A staff member there will obtain information from you to determine if you qualify for any form of financial assistance. Qualifications typically include having no health insurance, earning a low income, and the refusal of your health insurance carrier to pay for medically necessary services.